HDS VSP: my point of view

HDS has announced their long awaited evolution of USP arrays: the VSP (or you can call it P9500 in the HP flavored version).

As you can imagine there are already a lot of comments out of there from journalists, bloggers (here and here), analysts and, of course, competitors. I don’t want to add another review here because it’s superfluous but I just want to point out some facts:

Hitachi dynamic tiering

Yes, finally automated tiered storage is here too!!! HDS added this feature to its enterprise platform but, at the moment, not to its Modular line! I’m very curious to know more about it.

SAS and 2,5″ HDDs

SAS and 2,5″ HDDs in the backend for an enterprise class array? SAS is cheaper than FC and 2,5″s are denser, more reliable and faster than their 3,5 parents. Good!

Very scalable architecture

You can scale up and out to reach a huge amount of storage managed as a single image. It’s an interesting evolution that I can call a “new monolithic+modular design”. Obviously, it’s not cheap, but, who cares?

Management software

HDS is well-known in the storage industry for the quality of their hardware and even more for their crappy software. Part of the announcement is about a new version of their management software that should be more usable than its predecessors (but the first comments out there say that some work has still to be done).

My point of view

Well, it seems a pretty good evolution but I’m not persuaded yet. Are you ready to spend other Millions to store your Virtual Machines???
Every day I meet customers and they want to run away from T1 arrays, especially when virtualized environments are involved. Even important customers with hundreds or thousands of VMs are moving from old Monolithic arrays to next generation arrays to lower the costs and improve management.

This is why I don’t think VSP is the right choice for the majority of the companies. On the other hand, I think that storages like Compellent and NetApp makes the difference because they have all the features mentioned above and much more for a fraction of the price and a better TCO!!!

  • RB

    What is the cost of an outage? There are business that cannot afford to be down and the “good enough” do not really work for them. This is one of the reason many large accounts have NTAP in fronmt and other vendors (many HDS) as their hardware raid system….VSP cheap some away for the front end too. By the way, do you know what is the entry cost of the VSP? It may surprise you.

  • RB

    What is the cost of an outage? There are business that cannot afford to be down and the “good enough” do not really work for them. This is one of the reason many large accounts have NTAP in fronmt and other vendors (many HDS) as their hardware raid system….VSP cheap some away for the front end too. By the way, do you know what is the entry cost of the VSP? It may surprise you.

  • http://www.cinetica.it/2010/09/28/fast-but-late/ FAST but late « Cinetica

    [...] Yesterday, HDS announced the availability of HDT (Hitachi dynamic tiering) on their shiny new VSP. [...]

  • Anonimo

    Roberto,
    thank you very much for your comment.

    NetApp storages are certified for a 99,999% of uptime, I don’t think we can say that NetApp is only “good enough”. I know Italian very large (happy) accounts migrated from old monolithic arrays to NetApp storages as their primary storage running their core Apps, VMs and so on.

    About the cost of a VSP I can say very much, but I know very well the costs of USP-V/VM. I don’t think the costs will differ so much and the problem isn’t only the TCA but the support, software expansion (per TBs in the USP licensing model!!!) and so on.

    NetApp has solution starting under 10K$ capable to deliver all software features of their biggest iron, can you say the same?
    ;-)

  • Enrico Signoretti

    Roberto,
    thank you very much for your comment.

    NetApp storages are certified for a 99,999% of uptime, I don’t think we can say that NetApp is only “good enough”. I know Italian very large (happy) accounts migrated from old monolithic arrays to NetApp storages as their primary storage running their core Apps, VMs and so on.

    About the cost of a VSP I can say very much, but I know very well the costs of USP-V/VM. I don’t think the costs will differ so much and the problem isn’t only the TCA but the support, software expansion (per TBs in the USP licensing model!!!) and so on.

    NetApp has solution starting under 10K$ capable to deliver all software features of their biggest iron, can you say the same?
    ;-)

  • http://twitter.com/HPStorageGuy Calvin Zito

    Hi Enrico – your recommendation of going with NetApp or Compellent leads me to believe that you really don’t understand the value proposition of the HP StorageWorks P9500 or the HDS version, the VSP. The P9500 is mission-critical storage – for customers that will turn it on once and never turn it off again (or have any downtime). We know that NetApp markets “mission-critical” for solutions like MetroCluster that don’t come close to mission critical (You can see my blog about it here: http://bit.ly/9rW8K1. Compellent is a midrange array – it also doesn’t have the availability and reliability features built into the P9500.

    I agree with you – it isn’t for everybody. But customers that are driving their infrastructure as insanely close to zero downtime love this platform. I have several posts on my blog talking about the P9500: http://h30507.www3.hp.com/t5/Around-the-Storage-Block-Blog/bg-p/139/label-name/p9500.

    Ciao,
    Calvin Zito, @HPStorageGuy

  • http://twitter.com/HPStorageGuy Calvin Zito

    Hi Enrico – your recommendation of going with NetApp or Compellent leads me to believe that you really don’t understand the value proposition of the HP StorageWorks P9500 or the HDS version, the VSP. The P9500 is mission-critical storage – for customers that will turn it on once and never turn it off again (or have any downtime). We know that NetApp markets “mission-critical” for solutions like MetroCluster that don’t come close to mission critical (You can see my blog about it here: http://bit.ly/9rW8K1. Compellent is a midrange array – it also doesn’t have the availability and reliability features built into the P9500.

    I agree with you – it isn’t for everybody. But customers that are driving their infrastructure as insanely close to zero downtime love this platform. I have several posts on my blog talking about the P9500: http://h30507.www3.hp.com/t5/Around-the-Storage-Block-Blog/bg-p/139/label-name/p9500.

    Ciao,
    Calvin Zito, @HPStorageGuy

  • Anonimo

    Calvin,

    I know your point very well but NetApp says 99,999% of uptime ( http://www.netapp.com/us/products/protocols/fc-san/ ) and I don’t think that this number is quite different from the numbers shown by Hitachi.
    Metrocluster customers are very happy (I manage a bunch of them) and they will never migrate back to old monolithic arrays!

    Yes, Compellent is considered a Mid-range array but they are winning a lot of deals (also in italy, ;-) ) against monolithic offerings because theory and practice don’t match in the real world.

    Customers are looking for next generation automated storages, integrated with VMware/Hyper-v, easy to use, scalable, cheap, with a low overall TCO: HP bought 3Par for these reasons!

    The world is changing very fast: VMware rules, commodity HW rules, cheap-automated-easy-reliable storage rules.

  • Enrico Signoretti

    Calvin,

    I know your point very well but NetApp says 99,999% of uptime ( http://www.netapp.com/us/products/protocols/fc-san/ ) and I don’t think that this number is quite different from the numbers shown by Hitachi.
    Metrocluster customers are very happy (I manage a bunch of them) and they will never migrate back to old monolithic arrays!

    Yes, Compellent is considered a Mid-range array but they are winning a lot of deals (also in italy, ;-) ) against monolithic offerings because theory and practice don’t match in the real world.

    Customers are looking for next generation automated storages, integrated with VMware/Hyper-v, easy to use, scalable, cheap, with a low overall TCO: HP bought 3Par for these reasons!

    The world is changing very fast: VMware rules, commodity HW rules, cheap-automated-easy-reliable storage rules.

  • http://twitter.com/HPStorageGuy Calvin Zito

    I think we agree, mostly but I’ll limit my reply to the point where we don’t agree. I really don’t care what NetApp says – there’s no way a two node system, geographically separated (leaving one node at each side of the cluster) is 99.999% available. Two failures and you’re down and there are many single points of failure on each side of the cluster. That just isn’t mission-critical by anyone’s definition except NetApp. Metrocluster is a poor man’s DR solution that leaves customers exposed to a second failure. It’s kind of like putting your kids on a bike, giving them a helmet and turning them loose on the streets of Rome. Personally, I’d rather they were in a Volvo or a Mercedes. Sure, it costs more but I value my kid’s life. Customers that value their data use platforms like the P9500 for exactly that reason.

  • http://twitter.com/HPStorageGuy Calvin Zito

    I think we agree, mostly but I’ll limit my reply to the point where we don’t agree. I really don’t care what NetApp says – there’s no way a two node system, geographically separated (leaving one node at each side of the cluster) is 99.999% available. Two failures and you’re down and there are many single points of failure on each side of the cluster. That just isn’t mission-critical by anyone’s definition except NetApp. Metrocluster is a poor man’s DR solution that leaves customers exposed to a second failure. It’s kind of like putting your kids on a bike, giving them a helmet and turning them loose on the streets of Rome. Personally, I’d rather they were in a Volvo or a Mercedes. Sure, it costs more but I value my kid’s life. Customers that value their data use platforms like the P9500 for exactly that reason.

  • Anonimo

    Calvin,
    I like your example but I disagree.
    Most of my NetApp metrocluster customers haven’t their storage in WAN but are in one or two near datacenters (not for DR). It’s a great solution if used in the right way.

  • Enrico Signoretti

    Calvin,
    I like your example but I disagree.
    Most of my NetApp metrocluster customers haven’t their storage in WAN but are in one or two near datacenters (not for DR). It’s a great solution if used in the right way.

  • Steve Adil

    I like Calvin’s arguments for rock solid arrays and Enrico makes a good point too – put the less than rock solid arrays behind the VSP (or IBM’s SVC) and get rock solid availability from T2 arrays. With SVC you can create a logical mirror so your LUN is supported by two separate arrays eliminating that as a single point of failure. I’m not sure if VSP can do that or not…

  • Steve Adil

    I like Calvin’s arguments for rock solid arrays and Enrico makes a good point too – put the less than rock solid arrays behind the VSP (or IBM’s SVC) and get rock solid availability from T2 arrays. With SVC you can create a logical mirror so your LUN is supported by two separate arrays eliminating that as a single point of failure. I’m not sure if VSP can do that or not…

  • RB – HDS

    Enrico,
    you cannot judge the costs based on something that came before and take in consideration what you can actually do with one system long term..Everyone is happy with the first NTAP, no so much with their 10th. Stating a 99.999% is meaningless; I’ve to arms thus I’m redundant….no, I will be crippled if I lose one and that’s what those systems are when a part fail and that is why so many enterprise arrays are actually installed behind their gateways.

    About the “even more for their crappy software”, you must be offering to some old version or some very personal experience. All the Hitachi management software came a long way since it is first appeared (and infancy deficiency is in every product, not just Hitachi ones);today it is as good or better than what the major competitors offer and it is proved by the vase installed based that the Hitachi Software Products have……

  • RB – HDS

    Enrico,
    you cannot judge the costs based on something that came before and take in consideration what you can actually do with one system long term..Everyone is happy with the first NTAP, no so much with their 10th. Stating a 99.999% is meaningless; I’ve to arms thus I’m redundant….no, I will be crippled if I lose one and that’s what those systems are when a part fail and that is why so many enterprise arrays are actually installed behind their gateways.

    About the “even more for their crappy software”, you must be offering to some old version or some very personal experience. All the Hitachi management software came a long way since it is first appeared (and infancy deficiency is in every product, not just Hitachi ones);today it is as good or better than what the major competitors offer and it is proved by the vase installed based that the Hitachi Software Products have……

  • RB – HDS

    The VSP, like the USP V actually, can do that. If the LUN is externally virtualized, it can be in two separate DC….the VSP, likewise the P9500, can be two physical system linked together to appear as a single large system but, to all the effect, still separate harwdare modulaes with total control of teh same virtualized farm

  • RB – HDS

    The VSP, like the USP V actually, can do that. If the LUN is externally virtualized, it can be in two separate DC….the VSP, likewise the P9500, can be two physical system linked together to appear as a single large system but, to all the effect, still separate harwdare modulaes with total control of teh same virtualized farm

  • Anonimo

    Roberto,

    about TCA:
    VSP is a costly system: starting price is 234K $ (http://www.channelregister.co.uk/2010/09/27/hitachi_vsp/) and it is not clear what you obtain with that price: disk space, # of controllers, cache, software options, etc.

    Compellent and NetApp are cheap, scalable, with all-in-one software options. think to replica on Compellent and NetApp you have only a software option that does sync, async, snapshot copies, 1:N, 1:1, N:N, QOS, sync of LUNs on different protocols (Local lun in FC replicated via iSCSI without appliance on IP networks), and much more… in two words: cheap and flexible

    about TCO:
    cheap and flexible is a good start but I can add that CML/NetApp are virtualized by design: the disk pool/aggregates are the only (right) way of thinking. Thin provisioning, wide striping, unlimited snapshot per volume, ease of use, automated tiering are the standard! Live Volumes and data motion add a lot of flexibility…
    They have new way to store data (not very old RAID levels and raid groups to manage)!!!!

    integration with operating systems, hypervisor and even application software is the only way to go to save time and money! an example? with NetApp you can clone a SAP environment in minutes, or recover a single mailbox from exchange in seconds, (only to do 2 examples).

    with Compellent and NetAPP it is not a problem to manage one or many boxes it is simple!

    about crappy management software your company is very famous, I hope to see the new management software as soon as possible to change my ideas but I’m not sure it will match Enterprise manager from Compellent.

    I know customers with PBs environments that are very happy with their Compellents and NetApps coming from old monolithic storage (most of them are published case studies), can you show me customers migrated from Compellent to USP?

    We have a lot of success cases about customers migrated from old generation storages to next generation ones (here you are a case: http://www.cinetica.it/2010/02/04/the-best-space-guarantee-program/. ).
    this is not from VSP (he is from AMS) but when he asked a new storage HDS tried to sell him a USP-VM. He bought Compellent for the ease of management, better features, costs, reliability, automated tiering (two year ago!).
    Now they have 3 systems (one in USA, two in italy) and they can replicate the US one here in italy with deduplicated snapshots replicas with a 15mbit MPLS!!! can you do this with VSP?
    ;-)

  • Enrico Signoretti

    Roberto,

    about TCA:
    VSP is a costly system: starting price is 234K $ (http://www.channelregister.co.uk/2010/09/27/hitachi_vsp/) and it is not clear what you obtain with that price: disk space, # of controllers, cache, software options, etc.

    Compellent and NetApp are cheap, scalable, with all-in-one software options. think to replica on Compellent and NetApp you have only a software option that does sync, async, snapshot copies, 1:N, 1:1, N:N, QOS, sync of LUNs on different protocols (Local lun in FC replicated via iSCSI without appliance on IP networks), and much more… in two words: cheap and flexible

    about TCO:
    cheap and flexible is a good start but I can add that CML/NetApp are virtualized by design: the disk pool/aggregates are the only (right) way of thinking. Thin provisioning, wide striping, unlimited snapshot per volume, ease of use, automated tiering are the standard! Live Volumes and data motion add a lot of flexibility…
    They have new way to store data (not very old RAID levels and raid groups to manage)!!!!

    integration with operating systems, hypervisor and even application software is the only way to go to save time and money! an example? with NetApp you can clone a SAP environment in minutes, or recover a single mailbox from exchange in seconds, (only to do 2 examples).

    with Compellent and NetAPP it is not a problem to manage one or many boxes it is simple!

    about crappy management software your company is very famous, I hope to see the new management software as soon as possible to change my ideas but I’m not sure it will match Enterprise manager from Compellent.

    I know customers with PBs environments that are very happy with their Compellents and NetApps coming from old monolithic storage (most of them are published case studies), can you show me customers migrated from Compellent to USP?

    We have a lot of success cases about customers migrated from old generation storages to next generation ones (here you are a case: http://www.cinetica.it/2010/02/04/the-best-space-guarantee-program/. ).
    this is not from VSP (he is from AMS) but when he asked a new storage HDS tried to sell him a USP-VM. He bought Compellent for the ease of management, better features, costs, reliability, automated tiering (two year ago!).
    Now they have 3 systems (one in USA, two in italy) and they can replicate the US one here in italy with deduplicated snapshots replicas with a 15mbit MPLS!!! can you do this with VSP?
    ;-)

  • Anonimo

    Steve-
    Comepellent already has this feature on his arrays it is called Live Volume. http://www.compellent.com/Community/Blog/Posts/2010/5/CDrive-Live-Volume.aspx

    and you don’t need SVC or other hardware on top of your arrays to manage.
    ;-)

  • Enrico Signoretti

    Steve-
    Comepellent already has this feature on his arrays it is called Live Volume. http://www.compellent.com/Community/Blog/Posts/2010/5/CDrive-Live-Volume.aspx

    and you don’t need SVC or other hardware on top of your arrays to manage.
    ;-)

  • RB – HDS

    $234K are list prices, you should know the value of a list price. We can provide the configuration that goes along with that.

    TCO: while I recognize that the licensing is somewhat simpler on the mentioned products (why don’t you include even easier to license ones is a mystery), the functionality offered is rather better on USP/VSP. What is the RTO/RPO on those devices? How long it takes to rebuild from snaps? Do you think that a large organization can afford a day to rebuild a corrupted DB? Those are the costs that you have to consider. A easy and cheap backup is meaningless w/o a safe restore. Why, 8mm were cheap tapes….except that you could never read them back….

    Again, the organization that really care do not set with the good enough, and use serious enterprise class units behind the NTAP’s and similar

  • RB – HDS

    $234K are list prices, you should know the value of a list price. We can provide the configuration that goes along with that.

    TCO: while I recognize that the licensing is somewhat simpler on the mentioned products (why don’t you include even easier to license ones is a mystery), the functionality offered is rather better on USP/VSP. What is the RTO/RPO on those devices? How long it takes to rebuild from snaps? Do you think that a large organization can afford a day to rebuild a corrupted DB? Those are the costs that you have to consider. A easy and cheap backup is meaningless w/o a safe restore. Why, 8mm were cheap tapes….except that you could never read them back….

    Again, the organization that really care do not set with the good enough, and use serious enterprise class units behind the NTAP’s and similar

  • Anonimo

    Roberto-

    About 234K, I know that this is a list price but I’m pretty sure that it doesn’t take count about support. I’m very curious to know the list of hardware and software your company give away for 234K (HDP, HDT, Snapshots, clones and how many disks, controllers, cache, ports? ).

    About functionality your are wrong, only to do an example CML and NTAP snapshots are pointers based, HDS snapshots are copy-on-write! Pointer based snapshots are more flexible, easy to use, and a better RPORTO for sure. Large companies prefer to have point and click recovery tools (like snap managers -ntap- or replay manager -Compellent-) instead of old style snapshots/cones.

    E

  • Enrico Signoretti

    Roberto-

    About 234K, I know that this is a list price but I’m pretty sure that it doesn’t take count about support. I’m very curious to know the list of hardware and software your company give away for 234K (HDP, HDT, Snapshots, clones and how many disks, controllers, cache, ports? ).

    About functionality your are wrong, only to do an example CML and NTAP snapshots are pointers based, HDS snapshots are copy-on-write! Pointer based snapshots are more flexible, easy to use, and a better RPORTO for sure. Large companies prefer to have point and click recovery tools (like snap managers -ntap- or replay manager -Compellent-) instead of old style snapshots/cones.

    E

  • Rsnell33

    When I was 10 years old I remember watching Rocky IV where Rocky had a robot butler in

    his mansion. This robot butler was amazing! — he knew when you wanted a Coke and went

    and got it for you. This robot butler knew what you wanted, when you wanted it, and

    made sure it was right there in front of you pretty much before you knew you even wanted

    it!

    Sadly, I grew up and realized that robot butler technology was a myth and was not going

    to happen during my lifetime — at least not until after flying cars.

    “Automatic Tiering” is that robot butler, and people that buy into it are fools. Have

    any questions? Would be more than happy to talk you off the ledge.

  • Anonimo

    Ryan,
    thank for your post here.
    And I replay with the same comment of the Linkedin disussion here: http://www.linkedin.com/groupItem?view=&gid=2523196&type=member&item=30815398&commentID=23899427&report%2Esuccess=8ULbKyXO6NDvmoK7o030UNOYGZKrvdhBhypZ_w8EpQrrQI-BBjkmxwkEOwBjLE28YyDIxcyEO7_TA_giuRN#commentID_23899427

    Customers want AUTOMATED storage because their data are exploding. Automated tiered storage is one of the most important features for a modern storage like thin provisioning, wide striping, snapshots, hypervisors integration and ease of management.

    IT departments can’t hire new people but they need to manage more and more storage every year. the only way to go is automation and ease of use.

    Customers are looking for these features because they want to save time and money!

  • Enrico Signoretti

    Ryan,
    thank for your post here.
    And I replay with the same comment of the Linkedin disussion here: http://www.linkedin.com/groupItem?view=&gid=2523196&type=member&item=30815398&commentID=23899427&report%2Esuccess=8ULbKyXO6NDvmoK7o030UNOYGZKrvdhBhypZ_w8EpQrrQI-BBjkmxwkEOwBjLE28YyDIxcyEO7_TA_giuRN#commentID_23899427

    Customers want AUTOMATED storage because their data are exploding. Automated tiered storage is one of the most important features for a modern storage like thin provisioning, wide striping, snapshots, hypervisors integration and ease of management.

    IT departments can’t hire new people but they need to manage more and more storage every year. the only way to go is automation and ease of use.

    Customers are looking for these features because they want to save time and money!

  • Aalerta23

    Hi how can i find a standard LOM for a VSP hitachi ?

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