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The best space guarantee program

After NetApp and Pillar,  3Par and HDS have now their “space guarantee” programs, but not EMC!

In the last days I saw a lot of chattering about this argument from many sources (you can find some links here, here, here and one from EMC here).

Space guarantee programs are only marketing campaigns to lure customers with fireworks and not with real substance.

Some of these programs have a lot of fine prints and clauses that look like this: “…The 50 percent guarantee is for the raw storage capacity for migrating from third party RAID-1 source environments to dynamically provisioned RAID-5 target environments. For any third party RAID-5 environment, Hitachi Data Systems will guarantee a 20 percent storage capacity reduction. …” :-D  (here the complete press-release from HDS).

So if you migrate your DB LUNs from RAID1 to RAID5 thin provisioned you can save space but no guarantees about performance! it seems more a well packaged and legalized fraud than a real opportunity for the customers!

Now I would like to show how my space (and performance) guarantee program works, a recent success case with Compellent.

My Space (and performance) guarantee program:

Compellent Storage Center with its Automated tiered storage (Data Progression), Thin provisioning (Dynamic capacity), space and performance efficient snapshot (instant replays) features may save you a lot of space, grant IOPS and big savings without any more or less hidden clause.

One of our Compellent’s customers (SCM Group) acquired their first Compellent Storage Center more than one year ago and they migrated some of their data to it, one year after (it took quite a bit to test the whole solution in production about support, real different workload, management, etc.) they then decided to move all their contents from an old HDS AMS 500  to Compellent!

The HDS was configured with a total of 1 controllers tray + 8 disk trays as follow:

  • 2 trays  300GB/10K : 6.6TB allocable capacity;
  • 4 trays 146GB/10K : 6.5TB allocable capacity;
  • 3 trays 146GB/15K : 4.9TB allocable capcity;

All the disks were configured in RAID5 (6D+1P, 1 spare per tray).

TOTALS

  • RAW disks capacity (excluding spares) is about 21TB;
  • Theoretical allocable capacity was 18TBs;
  • Really allocated for usage was 14TBs, due to shadow images (LUN clones);
  • Really used was 12,5TB!!! (near an half of raw);

We did a complete analysis of their needs and summarized the findings in these two following graphs (click on pictures for a full size view):

iops

iops

spazio

spazio

You can easily draw two important conclusions:

  1. The space used is high: nearly 80% of usable space;
  2. The real iops deliverd are not a lot (99th percentile is 4059): no wide striping.

Well, with these information and forecasted growth in our mind we designed the best solution for the customer (not on the basis of a unrealistic marketing program):

The results are the following:

  • 135 FC disks were replaced by only 38 300GB/15K FC DISKS: less than one third!
  • To achieve new space requirements (present + 30% forecast growth) we added 16 1TB/SATA disks!
  • + 7000 measured IOPS from the Compellent upgraded (thanks to fast track and data progression), + 72% than HDS!
  • 22.7TB of allocable space, much more usable than what was allocated on HDS, thank to Instant Replays!
  • The Array is SSD ready (added more backend loops and some slots are free to accomodate some SSD disks in near future)!
  • Space usage down to 12 Rack Units from 27!
  • Huge energy savings (4 trays compared to 8 trays + 1 controller), something like 6KW (including cooling)!

And last, but not least: if we break up the cost the customer had to face for the whole operation into what covered the same space/performance they already had and what covered the increase in space/performance, well, the first part was the very same needed to just sustain the old storage (maintenance + power/cooling dissavings), all in all what they payed more for was only what they got more!

This is the best NON Marketing space (and IOPS) guarantee program I know, what do you think about it?

ES

HANDS-ON TECHNOLOGY DAY (18 febbraio 2010): http://www.cinetica.it/hands-on/

XMas FUD

Here we go with a comment on a Mike Workman’s post ( Pillar’s CEO), I posted it on his blog too but sometimes he is not very open to discussion ;-)

Ok, your company is suffering from this recession a lot, and you’re likely to have too much spare time to write FUD instead of going to customers and try to sell your arrays.

If Compellent has the worst product, why are they growing so much, while you aren’t? (I can assure you that Commpellent hasn’t a very good marketing dept.) Anyway, let me answer to your FUD:

About software RAID

I’ve been listening to this dispute, software vs hardware raid, since years. It is a very useless dispute!

Why companies like NetApp and Compellent grow so steadily if “software RAID” is really so bad? Because customers aren’t looking for hardware, they just look for ways to cut storage costs and to add more virtualization capabilities!

Compellent chose, years ago, to write their own software, call it firmware, microcode or whatever you like, on standard x86 servers, instead of harnessing proprietary (limited) hardware. And now big vendors like IBM, HP and EM are following the very same way Compellent lead! HP will deliver next generation EVA on standard Proliant x86 servers and HP is quite a bigger company than you!

There are big advantages in using standard hardware instead of developing a proprietary one: you have a small company and if you spend too much in hardware development, you’ll end up with no resource for software features. Moreover, if you fail in hardware design (i.e.: a buggy chip), it will be very hard to recover! How much does a dedicaded ASIC development cost, in comparison to the acquisition of a powerful standard intel Xeon CPU? How can you set up and mantain such a complex R&D department? The market says: NO WAY!

This is why Compellent delivers tens of features like data progression and you can’t. Want some more? Compellent has Remote replication (sync, async, and snapshots delivery), when will you be able to do the same?

As regards “software RAID” performance, I can show you many customers REAL workload reports (one more well implemented software from Compellent ;-) ) pointing out how good are the REAL performances of Compellent’s controllers and architecture as a whole!

Compellent can write RAID 10 LUNs on first tier disks (SSDs of FCs) and eventually migrate blocks of less used data to other tiers (SATA) and RAID Levels. This feature Compellent calls Data Progression is a clear boundary line among “traditional AKA old” storage products vs new ones. As you can see, EMC is striving hard to show they too put this kind of functionalities on their arrays (you likely heard about FAST). Compellent does not use this feature to cope with any lack of performances, but to supply customers with a great advantage. As soon as you are able to sport similar functionalities on your arrays we’ll may speak about performance advantages this feature brings to customers.

About Cache

Compellent has 512 MB of write cache and 3 GB of read cache. What’s the problem?

Cache is useful for sequential writes only, when you do fully random database workload, the storage cache isn’t so important. BTW, Compellent’s cache works quite differently than yours, it supports dynamic blocks size! (from 2KB up to 256 KB). This features leverages the capability Compellent has to understand the size of the block you are writing, in order to allocate just the space needed, i.e.: when you write a 4K block of cache on a Pillar array, the system allocates 64K! (60K of wasted space), with its 8GB cache and 4K DB blocks written, you will run out of cache after 128K writes, right the same number of writes you can do with Compellent’s 512MB cache and dynamic block size.

Moreover, it seems quite usual that cache is used to store other structures than actual data blocks (i.e.: bitmaps for snapshot). Compellent does not, what about Pillar?

Mike, you’d better behave yourself or Santa won’t pay you a visit if you continue to lie.


Merry Xmas Mike!


Can you do the same?

Mike,

You don’t publish on your blog comments from people who do not think your same way, ok, it’s not good but hey, it’s your blog. I don’t understand your hate (or simply envy?) against Compellent, I don’t know if you have an installed base here in Italy, (I found pillar just once and I won!), so i can’t verify anything first hand about Pillar.

Well, you are gearing up with FUD! it’s funny for me, I will answer point by point to your misleading post to try to put some more reality into this “discussion”:

1) I have had a lot of Compellents installed in enterprise class environments with Solaris, Linux, Windows, VMware, and one Oracle VM! I saw disks crashing without affecting the customer, error messages in the logs of the hosts nor timeouts of paths or LUNs. If a path doesn’t respond for more than something like 30 seconds a timeout will accour, I never saw this behavior! And i don’t remember something similar for LUNs.

FUD 1: where did you take your data from? Moreover I saw better rebuilding times than sported by your graphs! please let me know more on the compared systems, from Pillar and Compellent. Are they really comparable, and well done configured with similar workloads, used capacity and type of disks?

The Real World 1: I saw a complete rebuild of 1TB SATA disk (out of 45 rotating disks) full at more than 80% in less than one day, without evident performance impact to the hosts! Are you sure you have done the right work with the Compellent tested? I have the logs of the Enterpise Manager, the Compellent’s management tool can produce a lot of logs, reports, and graphs: i can show them in public! can you do the same?

2) We have Data Progression installations all around Italy with different kinds of workload, operating systems, and type of disks installed. Never seen or heard about what you are saying. Customers are all satisfied and, according to indipendent analysts surveys, Compellent can show a 98% (and growing) level of satisfaction: can you do the same?

FUD 2: It’s very difficult to tell a potential customer that you don’t have the features he is asking for! But it ’s foolish to say “that feature doesn’t works properly!, i heard about outages somewhere in the outer world!!!” Hey, i have heard about outages of HDS USPs in the last months (very well advertised and in the inner world): but, can you tell USP is it one of the worst storage systems of the world? and more, When you will be able to release your automated tiered storage v. 1.0 Compellent will release the version N.0th version! BTW, wait just a while before speaking about strange and not proven issues on a feature you haven’t already released…. are you sure you will be flawless?

Real World 2: Compellent customers use data progression (automated tiered storage) since years, they are very satisfied and they continue to buy Compellent (take one more look at the surveys, please!). Can you do the same?

3) WOW! Pillar can upgrade firmwares (seems only minor releases) without outages? Compllent does it very well since years, where’s the piece of news?

FUD 3: I personally saw firmware upgrades without service disruption, change of number and quality of ports, recabling, hot restriping, and other activities without any inconvenient. can you say the same?

Real world 3: hot firmware updates (not only point releases but major releases) are an ordinary job! Compellent can migrate from an old controller to a new one without service interruption! can you do the same? Compellent can live temporarily with different controllers generation in the same system, can you do the same? Compellent can migrate LUNs between systems without service interruption (live volume) can you do the same? Compellent has ONE system capable to scale from 5 to 1000 disks without needs of forklifts upgrades, can you do the same?

4) A statement like this one does not make sense for a Compellent, so i have nothing to answer. Do you have problems with your systems in that way?

Real World 4: Compellent is well designed, I never experienced what you are saying, probably you are talking about a bad configured one.

5/6) hard to think about a technician with a solder in a Data center, where did you see one? Never saw this about Compellent but ok, FUD is FUD!

FUD 5/6: Compellent is a Standard hardware vendor (more standard than Pillar), if you are guessing about the fact that the Controllers are standard x86 servers. Yes, they are! and this is one big advantage!!!!

Real World 5/6: The big advantage is that standard hardware (developed by tier 1 vendors like Qlogic, Seagate, Intel) is more realiable, bugs free, cheap, already tested at 100%, developed by multibillion dollars companies with huge R&D budgets! Compellent is doing only integration. Can you say the same for your hardware? Can we trust in you with your poor installed base? or in your small R&D department? (i would like to remember to who is reading that Compellent is hiring while Pillar is firing! ;-) ). Standard hardware, I wrote a lot about this in the recent past, allows Compellent to spend more in development of software features (asked by the customers), Compellent uses standard hardware so they don’t need factories but use the multibillions dollars companies ones to assure quality and response times, can you do the same?

BTW, you have not answered to my latest post about features from Compellent that we can’t see in Pillar’s arrays and about your financials.

ciao,

Enrico

PS i’m a Sun Reseller since 1996 and i never mentioned or heard someone referring Sun Microsystems as JAVA! ;-)

     
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